If you are using a wireless connection or connected via a router, try connecting directly to your modem Launcher Error: BLZPTS0000B - Failed to Create a Required File Keywords:failed to create a required file, failed to create, required file, BLZPTS0000B… Please make sure you are running this program as an administrator and try again.

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Try turning on your secondary logon path.- Go to start- Control panel- Administrative tools- Services- Scroll down and find the secondary logon service.- Right click on it and go to properties- In the area marked "Startup Type" change that to "automatic"This is required now for WOW to install updates.

Some security programs shut this service off and it just needs to be started back up is all. Please check your internet connection and try again.

Graev has Windows Vista and could not get past the “Updating Setup Files” little window that came up. ) This one worked for me: try and find the agent application in the folder (for example C:\Documents and Settings\All Users\Application Data\battle.net\Agent). Check the folder you downloaded your files into for any that say . Run the downloader in the same directly you chose originally and it should fix the files automatically and/or finish downloading.

We scoured the support forums for days, Googled, and had no luck until tonight. Choose Windows XP (Service Pack 3) (Note: Does not work on Vista.) Right Click the Icon, Run as Administrator. Delete your C:\Program Data\Blizzard Entertainment\Cache folder. Run the Downloader again, as administrator, and see if it gets past the “Updating Setup Files” window. Start the agent application manually and after that start Diablo III setup file in your Diablo-III-8370-en GB-Installer folder. Fix #4a – Clarification for Fix 4 by Garythe Oak 1.

Some security programs shut this service off and it just needs to be started back up is all. I let that updater run for like 3 hours and nothing was happening. I have been able to play and update launcher on my work comp, but after I copied the file and transferred to my personal laptop is when it started sticking.

I have excellent download speed and couldn't figure out what was going on. I have tried turning on secondary login (already on, turned off then back on and started again) nothing. Getting stuck on the Updating Setup Files loading screen may indicate that the Update Agent is having issues installing the game.If stuck longer than a few minutes on this screen, please follow the relevant troubleshooting guides below: If you have tried all of the steps for your operating system and still require assistance, please visit our Technical Support Forum (World of Warcraft) (Star Craft II) (Diablo III) (Hearthstone) or contact us.C:\Program Data\Blizzard Entertainment________________________________________________Account and Technical Services If the Forum isn't helping, contact a Support Rep directly: I'd try a Selective Startup first, and if that doesn't help, I'd try running Wo W on another User Account in Windows.________________________________________________Account and Technical Services If the Forum isn't helping, contact a Support Rep directly: hit Enter or Ok. Click on the sign next to Software Environments Click on Running Tasks Click on one item on the right side Click on Edit, and then Select All (Or hit Ctrl–A)Click on Edit, and the Copy (Or hit Ctrl–C)Then Paste everything into a reply.Then click on Services Click on one item on the right side Click on Edit, and then Select All (Or hit Ctrl–A)Click on Edit, and the Copy (Or hit Ctrl–C)Paste everything into the post, select and highlight everything you just pasted, and hit the «pre» button (It says «Code Blocks» when you hover your mouse over it).That'll make the information much more readable.________________________________________________Account and Technical Services If the Forum isn't helping, contact a Support Rep directly: what I would do is uninstall AVG just temporarily, with AVG's removal utility. Afterwards, I would reinstall AVG.________________________________________________Account and Technical Services If the Forum isn't helping, contact a Support Rep directly: try running Wo W on another User Account in Windows.________________________________________________Account and Technical Services If the Forum isn't helping, contact a Support Rep directly: you already deleted the Interface, Cache, and WTF folders?